Privacy policy

Last updated: January 2026

At NXTFusion, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website www.nxt-fusion.com or make a purchase from us.

1. INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, and when you attempt to make a purchase, we collect certain information from you.

A. Order Information When you make a purchase or attempt to make a purchase, we collect the following information to fulfill your order:

  • Name
  • Billing address and Shipping address
  • Payment information
  • Email address
  • Phone number

2. HOW WE USE YOUR INFORMATION

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud;
  • Provide you with information or advertising relating to our products or services (only if you have opted in).

We use the Device Information that we collect to help us screen for potential risk and fraud, and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site).

3. SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.

  • E-commerce Platform: We use a third-party platform to power our online store. They store your data on a secure server behind a firewall.
  • Payment Processors: We share transaction data with our payment providers to process your payments and refunds.
  • Shipping Services: We share your name and address with delivery couriers (such as DHL) to deliver your package.
  • Analytics: We use tools like Google Analytics to help us understand how our customers use the Site.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

4. DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Note for Customers: We are legally required to keep invoices and transaction records for accounting purposes for 7 years. This data cannot be deleted upon request until this period has expired.

5. YOUR RIGHTS (GDPR)

If you are a resident of the European Economic Area (EEA), you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request that we correct any inaccurate data.
  • Erasure: Request that we delete your data ("Right to be forgotten"), subject to legal tax retention periods.
  • Restriction: Request that we restrict the processing of your data.

If you would like to exercise this right, please contact us through the contact information below.

6. COOKIES

Our website uses cookies to improve your browsing experience. Some cookies are necessary for the website to function (e.g., keeping items in your cart), while others help us analyze traffic. By using our website, you agree to the use of functional cookies.

7. CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

8. TERMS OF SERVICE

For more information about our terms of service, visit the page here.

9. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@nxt-fusion.com.